Terms of Use

Effective Date: 24/06/2026 | Last Updated: 24/06/2026

1. Acceptance of Terms

By accessing or using the website located at thrivefamilycounseling.com (the "Website"), you agree to be bound by these Terms of Use ("Terms"). These Terms apply to all visitors, clients, and others who access or use the Website. If you do not agree to these Terms, please do not use the Website.

These Terms do not constitute or modify any client-therapist relationship, treatment agreement, or informed consent documentation. Clinical services are governed by separate intake and consent documentation provided at the start of services.

2. About Thrive Family Counseling

Thrive Family Counseling is an integrated mental health clinic offering counseling and wellness services for individuals, couples, children, and families. We operate locations in League City and Sugar Land, Texas, and provide telehealth services to eligible clients.

Our services include, but are not limited to: individual counseling, marriage and couples counseling, family therapy, child and adolescent counseling, group therapy, psychiatric medicine (at select locations), yoga, wellness coaching, and related integrative services.

3. Not a Medical Emergency Service

THIS WEBSITE IS NOT A CRISIS RESOURCE. If you are experiencing a mental health emergency, suicidal thoughts, or a life-threatening situation, please:

  • Call 911 immediately
  • Call or text the 988 Suicide & Crisis Lifeline (call or text 988)
  • Go to your nearest emergency room

Do not rely on this website or email communications in the event of a crisis. Our website is not monitored 24/7, and messages submitted through contact forms may not be reviewed immediately.

4. Website Use and Permitted Activities

You may use the Website to:

  • Learn about Thrive Family Counseling's services and staff
  • Request an appointment or submit a general inquiry
  • Access educational resources and wellness information
  • Navigate to our secure client portal (where applicable)

You agree not to:

  • Use the Website for any unlawful purpose
  • Transmit any harmful, offensive, or disruptive content
  • Attempt to gain unauthorized access to any portion of the Website or its systems
  • Use automated tools to scrape, crawl, or collect data from the Website
  • Impersonate any person or entity or misrepresent your affiliation

5. No Therapist-Client Relationship

Use of this Website, submission of a contact form, or exchange of email or phone communications does not create a therapist-client relationship. A formal therapeutic relationship is established only after completion of intake paperwork, informed consent, and a scheduled first session with a licensed clinician at Thrive Family Counseling.

6. No Medical or Clinical Advice

The content provided on this Website is for general informational and educational purposes only. It is not a substitute for professional mental health assessment, diagnosis, or treatment. Always seek the advice of a qualified mental health professional regarding any questions you may have about a mental health condition or treatment options.

Reliance on any information provided on this Website is solely at your own risk. Thrive Family Counseling expressly disclaims any liability arising from your reliance on information obtained from this Website.

7. Intellectual Property

All content on this Website, including text, graphics, logos, images, and other materials, is the property of Thrive Family Counseling or its content providers and is protected by applicable copyright and intellectual property laws.

You may not reproduce, distribute, modify, transmit, or publicly display any Website content without the prior written consent of Thrive Family Counseling.

8. Third-Party Links and Services

The Website may contain links to third-party websites, scheduling platforms, or resources. These links are provided for your convenience only. Thrive Family Counseling does not endorse, control, or assume responsibility for the content or privacy practices of any third-party site. Use of third-party sites is at your own risk.

9. Telehealth Services

Thrive Family Counseling offers telehealth counseling services using secure, HIPAA-compliant platforms. Use of telehealth services is subject to applicable state laws, including Texas telehealth regulations. Clients must be physically located in a state where our clinicians are licensed to practice at the time of service.

By engaging in telehealth services, you acknowledge and accept the inherent risks and limitations of electronic communications, including potential issues with technology, internet connectivity, and confidentiality.

10. Fees, Billing, and Insurance

Information about our fees, insurance participation, and billing practices is provided during the intake process and through direct communication with our administrative staff. Fee information on the Website, if present, is subject to change. Please contact our office to confirm current rates and insurance participation.

Payment is due in accordance with the financial agreement executed at intake. Thrive Family Counseling reserves the right to pursue outstanding balances through standard collections procedures in accordance with applicable law.

11. Appointment Cancellation

Clients are expected to provide advance notice for cancellations or rescheduling in accordance with the cancellation policy provided at intake. Failure to provide timely notice may result in a cancellation or no-show fee as specified in your client agreement.

12. Disclaimer of Warranties

The Website is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. Thrive Family Counseling does not warrant that the Website will be error-free, uninterrupted, or free of viruses or other harmful components.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Thrive Family Counseling shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, this Website or its content, even if advised of the possibility of such damages.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Texas.

15. Changes to These Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on the Website with a revised effective date. Your continued use of the Website following the posting of changes constitutes your acceptance of the revised Terms.

14. Contact Us

If you have questions or concerns about this Terms of Use or our privacy practices, please contact us:

Thrive Family Counseling

League City & Sugar Land, Texas

Website: thrivefamilycounseling.com

Phone: 832-451-3130

Email: [email protected]

Mailing Address: 136 Eldridge Rd Ste A, Sugar Land, TX 77478